Walking Alongside You in Your Journey

How We Work

With You

A Guided Journey Towards Self-kindness

Creating a kind space within to explore, notice, and reflect.

Before beginning something new, it helps to pause and tend to the space within. Our values provide quiet ways to connect inwardly, in your own time and way. Whether you’re just beginning to explore self-kindness or returning to it, our wellbeing approach is intentionally layered. It draws from multiple disciplines to support a way of being that is interconnected and whole blending mind, body, spirit and environment. This is the approach for how we walk with you on your self-kindness journey, gently, respectfully, and in balance.

Continue with the walkthrough, learn more about The Journey♡

Foundational

Non-clinical

He tautoko hauora kāore i te haumanu

Kind Caller is a non-clinical wellbeing service. Our programmes support self-kindness, mindfulness, and reflection, but they are not therapy, counselling, or crisis support. Participation is voluntary and not a substitute for professional mental health care.

Read our full Programme and Services Disclaimer click here.

Safety & Respect

Haumarutanga me te Manaakitanga

Kind Caller is a safe, respectful space that honours your pace and choices.

Here, you can explore self-kindness and mindfulness without judgment, with gentle support on your terms. We’re here to walk alongside you, kindly, patiently, and without pressure.

Holistic Wellbeing

Te Whare Tapa Whā

Our approach is informed by Te Whare Tapa Whā, a foundational Māori model of hauora (wellbeing) developed by Sir Mason Durie that nurtures balance between your wairua (spirit), hinengaro (mind), tinana (body), and whānau (connection) and land (whenua).

2. Intentions and Core Values

Intention

Kaupapa

A gentle way to arrive. This is where you may name what feels important right now, and open space for what matters most. Find intention click here.

Inner Growth

Te tipu o roto

Self-kindness isn’t something to chase, it unfolds and ripples out. These quiet moments of guided reflection are here to support your attention and inner noticing. Find inner growth click here.

Mindfulness-Informed Practice

Whakatau te hinengaro

Our approach is mindfulness-informed, drawing from the principles of Mindfulness-Based Stress Reduction (MBSR), developed by world-leading mindfulness teacher Dr Jon Kabat-Zinn. We offer space to slow down, notice gently, and respond with care rather than judgment. Please note Kind Caller is not affiliated with the official MBSR programme, read our Disclaimer.

3. Practice Foundations & Methodologies

Self-compassion-Informed Practice

Aroha ki a koe

Our work is inspired by world-leading self-compassion researcher Dr Kristin Neff, who says self-compassion (aroha ki a koe) includes mindfulness (whakatau te hinengaro), common humanity (te whanaungatanga), and self-kindness (atawhai i a koe anō). Of these, self-kindness is often the hardest to nurture, and that’s where Kind Caller begins, gently guiding you to grow care from within. Please note Kind Caller is not affiliated with the official MBSC programme, read our Disclaimer.

Nature-led

Te Taiao

We acknowledge Ranginui (Sky Father) and Papatūānuku (Earth Mother) as the first sacred relationship, reminding us we are part of a living, interconnected whole. Our programmes honour the wisdom and rhythm of the natural world. We learn from it and are gently led by it.

4. Guided Support

Kind Calls (Kind Connection)

Kind Calls offer a warm, human voice, not for advice or fixing, but simply to listen and be alongside. They gently support your self-kindness practice by creating space to slow down and notice with care.

This is an open invitation to go beyond the initial trial to practice mindfulness-based self-compassion during the Clear and Connected phases of the programme. Find Kind Calls click here.

⚠️ Please Kindly note:

Disclaimer: Kind Caller is a non-clinical wellbeing service. Our programmes support self-kindness, mindfulness, and reflection, but they are not therapy, counselling, or crisis support. Participation is voluntary and not a substitute for professional mental health care.

For more information read our Programme & Services Disclaimer.

Intellectual Property: All programme materials, including audio, video, written content, and guided practices, are the intellectual property of Kind Caller. We kindly ask that you don’t copy, reproduce, or share our content without written permission. To learn more, please read our full Intellectual Property Statement.