Disclaimer

Last updated: 07/09/2025

We value honesty, clarity, and care. The following disclaimer outlines the boundaries of what we offer and the terms under which our content, services, and programmes are shared.

By using this website or participating in any Kind Caller programme, you acknowledge and accept the terms of this disclaimer.

1. Educational, Not Clinical

Kind Caller provides non-clinical, educational content focused on self-kindness, mindfulness, reflection, and wellbeing.

Our programmes are designed to support:

  • Personal learning and self-awareness

  • Everyday emotional wellbeing

  • Gentle self-care and reflective growth

We do not provide:

  • Therapy, counselling, or psychological treatment

  • Medical or mental health diagnoses

  • Crisis support or intervention

Kind Caller is not a registered health service under New Zealand law.

If you are experiencing mental distress, health concerns, or need urgent help, we encourage you to seek support from a licensed health professional.

2. No Guarantees or Outcomes Promised

Every learning journey is different.

While our content is thoughtfully created to support personal growth and development, we cannot guarantee specific outcomes. Your experience will depend on your own pace, needs, engagement, and context.

By participating, you agree to take personal responsibility for how you use the content and to seek professional guidance when needed.

3. Not a Substitute for Professional Support

Kind Caller is not intended to replace therapy, clinical support, or medical care.

If you are under the care of a healthcare provider or mental health professional, we recommend you consult them before beginning any wellbeing programme especially if you are managing a mental health condition or recovering from trauma.

In crisis or emergency situations, please contact:

  • 📞 1737 — Free 24/7 support in Aotearoa New Zealand

  • 📞 111 — For emergencies

4. Cultural and Emotional Sensitivity

Our content is guided by a commitment to cultural safety, emotional gentleness, and inclusive wellbeing. We honour Te Ao Māori and the Te Whare Tapa Whā model as part of our approach to holistic learning.

However, the experiences shared are general in nature and not tailored to any individual’s cultural, spiritual, or personal needs. We encourage you to involve whānau, hapū, iwi, or trusted community supports in your learning if appropriate. While we are informed by a Māori worldview, we do not speak on behalf of all Māori and deeply respect the diversity of voices, tikanga, and experiences within Te Ao Māori.

Inclusivity and Respect
Kind Caller is committed to inclusivity and compassion, acknowledging that individuals come from diverse backgrounds and hold different beliefs. While we strive to create a safe and supportive environment for growth, connection, and care, the approaches and resources provided may not align with every worldview. Participation is voluntary, and we encourage all users to engage in ways that feel respectful and authentic to their own journey.

5. Personal Responsibility

By using this site or joining in a Kind Caller trial or programme, you agree to:

  • Engage at your own pace and comfort level

  • Take responsibility for your own wellbeing and choices

  • Pause or seek help if content brings up discomfort

  • Use discretion when applying practices to your daily life

You also agree to abide by our Terms & Conditions, Privacy Policy, and Boundaries of Safety.

6. Intellectual Property

All content on KindCaller.nz including text, practices, visuals, and programme materials, is the intellectual property of Kind Caller unless otherwise credited.

You may not reproduce, distribute, modify, or reuse any part of this content without written permission. Sharing is welcome, but copying is not.

7. External Links & References

Sometimes we share external resources for further learning or support. These are offered in good faith, but we are not responsible for the content, accuracy, or privacy policies of third-party sites.

Please use your own judgment when engaging with outside resources.

8. Changes & Updates

This disclaimer may be updated occasionally to reflect changes to our services or legal requirements. We encourage you to review it from time to time.

The most recent version will always be posted on this page.