Participant Reflections

Ngā mihi nui - Many Thanks

“You’re really good at focussing on the task at hand. You have a real instinct for what’s required. Thank you.”‍ ‍Mike, Mission Bay I“You’re like me, very kind. Thank you for your help.” Ruth, Wellington I“As English is my second language, Chinese being my first, she was understanding, warm and lovely as well as incredibly helpful. I have never been supported as well as I have and grateful to be speaking to her.”‍ ‍Yen - Pakuranga I“Thank you for pronouncing my name correctly. So many people don’t bother. It means a lot to me. Thank you.” Pikihuia, Taranaki I‍ ‍You’ve been a delight to talk to. I don’t speak to many people during the day and you’ve been so helpful and friendly. I’ve really enjoyed your support. Thank you kindly.”‍ ‍Rob, Hawkes Bay I“Thanks for making the process so easy, you’re worth a million.” Steve, North Shore I“ You are very good at what you do. Keep it up, thank you!Valerie, Paraparaumu I“She’s lovely. Really helpful and friendly.”Simon, Gisborne I“Very happy with the service, you’ve been a great help.” -Anna - Rolleston I ”You’ve been so helpful. Thank you for reminding me what’s important.” Bob, Tauranga I“Thank you. You’ve been so kind and patient explaining things to me. I really appreciate it.” Jane, Browns Bay I“I’m very grateful for the service. Thank you.” Trish, Kerikeri I “The way you’ve delivered that information is clear and easy for me to understand”‍ ‍Cheryl, Monganui I“You’ve been very kind and helpful, much appreciated.”Jon, Otaki

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